Terms & Conditions

These Terms are the agreement between you and Italy Lions. They describe what the platform is, what it costs, what you may and may not do here, and what we can do if a rule is broken. By creating an account or using Italy Lions, you accept them.

Last updated: 21 September 2026.

The four things most people want to know.

• Italy Lions is 18+. You must be at least 18 years old to create or use an account.
• Italy Lions is currently free. Nothing on this platform can charge you. No card is taken and no subscription is running.
• Business Pro is coming soon — it is planned, and it is not available and cannot be purchased.
• You are responsible for what you post and for your own dealings with other members. Italy Lions is a platform, not a party to your transactions.

1. Who we are, and what these Terms cover

Italy Lions is an independent online community platform for Sri Lankans living in Italy, reachable at italylions.com. Operator details are in the Legal Notice.

These Terms apply together with:

• the Community Guidelines — what belongs here and what does not, in detail;
• the Privacy Policy — what we collect and why;
• the Cookie Policy — what is stored on your device; and
• the Event & Ticket Terms — bookings and events.

Where these Terms and one of those documents differ, the more specific one governs its own subject; otherwise these Terms decide.

Italy Lions is not affiliated with the Government of Italy, the Government of Sri Lanka, any embassy, consulate, public authority, political party or religious institution. Content posted by members represents their views, not ours. Italy Lions does not provide legal, tax, immigration, employment, medical or financial advice.

2. Eligibility — Italy Lions is 18+

This applies to every part of the platform — the Feed, Reels, Stories, Lion Messenger, Lion Market, business profiles, jobs, rentals, events, Lion Transport, Lion Grocery, Lion Documents, Lion Education, Lion Wallet, Lion Sports and every other service. There is no section of Italy Lions available to anyone under 18.

Everyone confirms at registration that they are at least 18 years old, and an account cannot be created without that confirmation. We do not ask for a passport, an identity document, a photograph of your face or any other identity check, and we do not collect a date of birth in order to verify it — so we cannot prove any individual member's age. The confirmation is a declaration you make, and making it falsely is a breach of these Terms.

If we become aware that an account holder is under 18, we will close the account and delete the personal data held for it. If you believe someone under 18 has registered, tell us at info@italylions.com.

Whether a particular event listed here admits under-18s is the organiser's decision, not ours — see the Event & Ticket Terms.

3. Your account

Registration and accurate information

• Provide true, current and complete information: your real name and surname, your real city in Italy, a working email address and an Italian mobile number that is yours.
• One personal account per person. One Italian mobile number registers one account, and that is how we limit duplicate accounts and scams.
• A business may have one business profile per business, created from a personal account.
• Do not impersonate anyone — another member, a business you do not run, a professional you are not, a public body, or Italy Lions.
• Keep your information up to date. Incorrect details may stop features working and may lead to the account being restricted.

Account security

• Your password is handled by Google Firebase Authentication and Italy Lions never sees it. Keep it private and do not reuse a password from another site.
• You are responsible for everything done through your account. Do not share your sign-in details or let anyone else use your account.
• Tell us immediately at info@italylions.com if you think somebody else has access to it.
• Italy Lions staff never ask for your password, never ask for payment, and never ask you to move money. Anyone who does is not us.

Closing your account

• You may delete your account at any time, and you may ask us to do it for you. What happens to your data is described in the Privacy Policy.

4. What Italy Lions costs — and Business Pro

Nothing is being charged, and nothing on this platform can charge you. No payment provider is active, no card details can be entered, no subscription is running, and there is no bill waiting at the end of a trial. There is no paid promotion, paid placement, paid visibility or paid ranking product on Italy Lions: you cannot pay to be seen more, and no amount of money changes where your post or business appears.

Business Pro — coming soon

Italy Lions plans to offer an optional Business Pro subscription in future. Today:

• Business Pro is not available. It cannot be bought, subscribed to, reserved or activated, and no price has been set.
• Any Business Pro information shown on the platform is a description of a planned future service, marked Coming Soon. It is not an offer and creates no obligation on either side.
• Nothing you do on Italy Lions today enrols you in it or commits you to pay for it later.
• When it becomes available, the features, the price and the terms will be published before anyone can subscribe, and subscribing will be a separate and entirely optional choice.

If paid services arrive

Additional optional paid services may be introduced in future. If they are:

• we will say so clearly and in advance;
• the price and what it includes will be shown before you commit;
• nobody is charged without choosing to pay first; and
• features that are free today will not be taken away and sold back to you without notice.

Where an event organiser charges for their own event, the price and any refund are set by that organiser and paid to them — Italy Lions is not a party to it and receives nothing. See the Event & Ticket Terms.

5. Your responsibilities and prohibited conduct

The full rules are in the Community Guidelines, which form part of this agreement. In summary, you must not use Italy Lions to:

• Do anything illegal, or arrange, advertise or assist anything illegal — including stolen goods, counterfeit goods, drugs, weapons, piracy, forged documents, and any content involving a person under 18 in a sexual context.
• Commit fraud or run scams. No taking money for goods, services, rooms, jobs, rides, documents or tickets you cannot or will not provide; no advance-fee requests; no phishing; no pyramid or investment schemes.
• Post false information — fake business claims, fake reviews, fake job offers, fraudulent rentals, invented prices or availability.
• Harass, threaten or abuse anyone. No personal attacks, no threats, no stalking, no repeated unwanted contact.
• Post hate content — racism, casteism, religious abuse, or abuse based on nationality, ethnicity, sex, sexual orientation, gender identity, disability or age.
• Use vulgar or offensive language, in any language. Italy Lions checks what you type on your own device, before it is sent; a message or comment containing abusive words is refused, and nothing you typed is stored or sent to us when that happens. Nobody reads your private messages to do this — see the Privacy Policy.
• Post sexual content or make sexual advances. Italy Lions is not a dating platform.
• Spam. No repeated or automated posting, no re-listing to stay at the top, no off-topic promotion in comments or private messages, no chain messages.
• Breach other people's privacy — no publishing someone's address, number, documents or immigration status, no doxxing, no posting private conversations to expose somebody.
• Infringe copyright or post other people's work as your own.
• Interfere with the platform — no scraping, no bulk data collection, no automated access, no attempt to break, overload or circumvent security, access controls or another member's account.
• Evade enforcement. Creating a new account after being suspended or removed is itself a breach.

Disagree with the idea, not the person. Making your case, saying you had a bad experience with a business, or not agreeing with an opinion is welcome here. Insulting the member who holds it is not.

6. Content you post, and the rights in it

• You keep ownership of the posts, comments, photographs, videos, Stories, reviews and listings you publish.
• You grant Italy Lions a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt for display, and show your content on the platform, for the purpose of operating Italy Lions. This licence exists so the platform can display what you posted; it lets us run the service and nothing more.
• The licence ends when you delete the content, except that copies may remain in backups for a limited period, and content another member has lawfully shared or which must be retained for a moderation record may persist — see the Privacy Policy.
• We do not sell your content, and we do not licence it to advertisers or third parties for their own use.
• You confirm you have the right to post what you post, and that it does not infringe anyone else's rights.
• Italy Lions does not pre-approve content before it appears, and does not endorse it by hosting it. We may remove any content that breaches these Terms or the Guidelines, and we may do so without prior notice where the content is unlawful or harmful.

Comments, reviews and community posts

• Comments and replies are public and attributed to you.
• Reviews must describe a real experience you actually had. Do not review your own business, pay for reviews, or review a competitor to damage them. Honest criticism stays; fabricated praise and fabricated complaints are removed.
• A business may reply to a review. It may not threaten or pressure the reviewer, and doing so is a breach of these Terms.

7. Lion Messenger and private messages

• Private messages are between you and the person or business you wrote to. Treat them as private, and do not publish somebody else's messages to expose or shame them.
• Italy Lions staff do not routinely read members' private messages. Authorised moderators may review a specific conversation where it is necessary for safety, moderation or enforcement — when a participant asks us to review it, or when a message or conversation is reported. Access is limited to that conversation, never to either member's other chats; every opening is recorded before it happens; and it ends when the case is closed. See the Privacy Policy.
• The rules on abuse, harassment, threats, scams and fraud apply in private exactly as they do in public.
• We may close a conversation where our rules have been broken in it.

8. Lion Market

Lion Market listings are free.

• You are responsible for your own listing and your own transaction. Italy Lions does not own, inspect, store, handle, deliver, insure or guarantee anything listed, is not the seller or the buyer, and is not a party to the sale.
• Describe the item honestly, including its faults, and use your own photographs of the actual item.
• Do not list prohibited, counterfeit, stolen or unlawful goods, or goods you are not entitled to sell.
• Italy Lions takes no payment for items and holds no money between buyers and sellers. Any payment is made directly between you and the other member, at your own risk.

9. Business listings

Business listings on Italy Lions are free.

• List only a real business you are entitled to represent, at its real address, with contact details that work, and keep them accurate.
• A business profile here is a community listing. Italy Lions does not verify a business's identity, licences, registration, insurance, qualifications, solvency, or the quality or safety of what it sells. A listing is not a verification, an endorsement, a recommendation or a guarantee by Italy Lions, and you should satisfy yourself about any business before dealing with it.
• You are responsible for meeting every legal, licensing, tax and fiscal obligation your business has. Italy Lions does not check them and does not advise on them.
• Do not claim a qualification, certification, registration, award or approval you do not hold, and do not describe yourself as verified, official or approved by Italy Lions.
• There is no paid promotion, paid placement or paid visibility product. You cannot pay Italy Lions to rank a business higher.
• We may refuse, unlist or remove any business listing at our reasonable discretion — in particular where it is misleading, unlawful, or the subject of substantiated complaints.

10. Jobs

Job listings are free.

• Italy Lions is a listing platform. It is not an employer, not an employment agency and not a recruiter, it is not a party to any employment relationship, and it does not verify employers, vacancies, pay, contracts or working conditions.
• Employers: list only work that genuinely exists; describe the role, the place, the hours and the conditions truthfully; comply with Italian employment and anti-discrimination law; and never charge a candidate a fee to apply, to be considered or to be hired.
• Candidates: verify independently before you commit. Check who the employer is, that the role is real, and what the contract, the pay, the hours and the conditions actually are — in writing. Ask for a written contract before you start.
• Never pay for a job. A genuine employer does not charge you to be hired. Never hand over original documents, and never accept work whose terms are kept deliberately vague.
• Italy Lions gives no employment-law guarantee of any kind and cannot advise you on a contract. Where you are unsure, consult a qualified adviser or a trade union.

11. Rentals and Lion Homes

Rental listings are free.

• Italy Lions is a listing platform. It is not a landlord, not a letting agent and not a party to any tenancy, and it does not inspect properties or verify ownership, habitability, safety certificates or the right to let.
• Advertisers: list only a property you are entitled to let, with accurate photographs, price and terms. Rental listings must not discriminate unlawfully — including on nationality, ethnicity, religion, sex, family status or disability.
• Never ask for money or documents before the member has seen the property, and do not take a deposit for a property that is not available.
• Renters: view it before you pay. Do not transfer money, a deposit or documents before you have seen the property in person and met the landlord. Get a written contract, registered where the law requires it, and keep proof of everything you pay.
• Be suspicious of a price far below the market, a landlord who is always abroad, pressure to pay today to "hold" a room, and any request to pay by an untraceable method.
• Italy Lions gives no guarantee about any property, tenancy or landlord. Where you are unsure, take advice from a qualified adviser or a tenants' association.

12. Events and tickets

• Ordinary community event listings are free.
• Paid ticketing through Italy Lions is not currently available. Free bookings work today; no payment provider is active and no charge can be made on this platform.
• Events are run by their organisers, not by Italy Lions. Your arrangement to attend is with the organiser.
• An Italy Lions QR code is a booking reference, not an Italian fiscal ticket, and Italy Lions makes no claim of SIAE, tax or fiscal compliance. Those obligations are the organiser's.
• The full terms are in the Event & Ticket Terms, which apply to every booking.

13. Lion Transport and community rides

• A ride offered here is a private arrangement between members. Italy Lions is not a transport operator, not a taxi service and not a carrier; it does not employ, license, vet or supervise drivers, and it does not inspect vehicles or insurance.
• Drivers and hosts: you are responsible for your licence, your vehicle's roadworthiness and your insurance, and they must cover the journey you are offering. Do not offer paid passenger transport you are not licensed to provide. Do not carry more passengers or goods than your vehicle and your insurance permit.
• Passengers: satisfy yourself about the driver, the vehicle and the journey before you travel. Share your plans with somebody you trust. You travel at your own risk as to matters the driver controls.
• Any money agreed for a ride is between the members concerned. Italy Lions takes no payment for rides and holds no money.
• Cargo and parcel services listed here are the operator's own service. Italy Lions does not carry, handle, insure or guarantee any shipment.

14. The other Lion services

Italy Lions includes further community services — among them Lion Grocery, Lion Documents, Lion Education, Lion Wallet, Lion Sports, Lion Meet Up, religious-place listings and the Creators and Entertainment sections. Unless a service's own screen states otherwise:

• they are currently free to use;
• they are provided as a platform. Where a service connects you to a shop, a school, a teacher, a professional, a place of worship, a CAF, a consultant or any other third party, that third party provides the service and is responsible for it — Italy Lions does not verify their qualifications, licences or advice;
• loyalty points, cards, balances, scores, rankings, badges and similar features have no monetary value, are not money, are not redeemable for cash, and may be adjusted or withdrawn where they have been obtained in breach of these Terms or as a result of an error;
• documents, forms, guides and educational material on the platform are general information, not professional advice, and must not be relied on in place of a qualified adviser; and
• a service may be changed, limited or withdrawn — see section 19.

15. Moderation, removal, suspension and termination

We act on reports and on what we find. Depending on how serious the breach is, whether it has happened before and what harm was caused, we may:

• issue a warning;
• remove or unlist content, a listing, a review or an event;
• close a Lion Messenger conversation;
• restrict a feature — posting, messaging, listing or reviewing;
• suspend the account temporarily;
• terminate the account permanently; and
• where the law requires it or a person is at risk, report the matter to the authorities.

A reason is recorded with every action we take, so it can be reviewed and explained to the member affected. Decisions are issued in the name of Italy Lions; we do not name the moderator who acted, and we do not name the member who reported.

We will normally tell you what was done and why. Where content is unlawful or someone is at immediate risk, we may act first and explain afterwards.

Termination. You may stop using Italy Lions and delete your account at any time. We may suspend or terminate an account for a breach of these Terms or the Guidelines, for unlawful conduct, for conduct that puts members at risk, or where we are required to by law. Sections that by their nature should survive — content licences already granted, liability, governing law — survive termination.

16. Reporting and appeals

Use the Report button. It is on posts, comments, Stories, Reels, Lion Market listings, Community ideas, member profiles, business profiles, events and private messages, and every report goes to the same moderation queue. Where a surface has no Report button, or the matter is urgent, write to info@italylions.com with a link and what happened. Reports are confidential.

If someone is in danger, call 112 first. Italy Lions cannot respond to an emergency.

Appeals. If you think a decision about you was wrong, write to info@italylions.com saying what was removed or restricted and why. A person will look at it again and we will tell you the outcome. Nothing here limits any right you have under Italian or EU law.

17. Intellectual property and copyright complaints

The Italy Lions name, the lion emblem, the wordmark, the site design and the platform's own text and code belong to the operator and may not be copied or used to suggest an association with Italy Lions without written permission. Member content remains the member's — see section 6.

To report an infringement of your copyright, write to info@italylions.com with:

• the link to the content on Italy Lions;
• identification of the work you say it infringes;
• your name and contact details; and
• a statement that you are the rights holder or authorised to act for them, and that the complaint is made in good faith.

We will review it, remove or disable the content where the complaint is substantiated, and notify the member who posted it so they may respond. A member whose content is repeatedly removed for infringement may have their account terminated. We do not adjudicate ownership disputes between two claimants.

18. Third-party services and external links

• Italy Lions runs on services provided by others — Google Firebase for sign-in, the database and photographs, and Hostinger for the website. See the Privacy Policy.
• Posts may contain links to, or embedded video from, other platforms — YouTube, Facebook, Instagram, TikTok and similar. That content belongs to whoever published it, is governed by that platform's terms and privacy policy, and Italy Lions does not control, check or endorse it. Playing an embedded video lets that platform set its own cookies — see the Cookie Policy.
• External links are followed at your own risk. Italy Lions is not responsible for the content, accuracy, safety or availability of any website it links to. Be especially careful with any link asking for a password, card details or documents.
• Where you contact a business or member through WhatsApp, Telephone, Telegram or another channel offered on a profile, that conversation happens on that service under its own terms, and outside Italy Lions.

19. Service availability and changes

• Italy Lions is provided as it is and as available. We do not promise that it will be uninterrupted, error-free, or available at any particular time, and we do not promise that content will never be lost.
• The platform depends on third-party services and on your own internet connection and device, which we do not control.
• Keep your own copies of photographs, documents and anything else that matters to you. Italy Lions is not a backup service.
• We may add, change, limit or withdraw features and whole services, and we may carry out maintenance that makes the platform temporarily unavailable. Where a change is significant and within our control, we will give notice where it is reasonable to do so.
• These are community services offered free of charge; that is the basis on which they are provided.

20. Limitation of liability

Italy Lions is a platform. It does not sell the goods listed on it, does not employ the people advertising jobs, does not let the properties advertised, does not organise the events listed, does not drive the vehicles offered, and does not provide the professional services its members offer. Your dealings with other members and with listed businesses are your own, and you enter into them at your own risk.

To the fullest extent permitted by law, Italy Lions is not liable for:

• content posted by members, or anything a member does or fails to do;
• any transaction, contract, tenancy, employment, journey, event or payment between you and anyone else;
• loss caused by fraud, misrepresentation or dishonesty by another member or a listed business;
• the accuracy, quality, legality or safety of anything listed, described, advertised or claimed on the platform;
• interruption, unavailability, delay, data loss or corruption; or
• indirect or consequential loss, loss of profit, loss of opportunity or loss of data.

You are responsible for the content you post and for your use of the platform, and for any loss you cause to another member or to Italy Lions by breaching these Terms or the law.

21. Changes to these Terms

We may update these Terms — for example when a new service launches, when the law changes, or when something here turns out to be unclear. The date at the top of this page shows when they last changed.

Significant changes will be announced on the platform rather than made quietly, and will not be applied retroactively to something that has already happened. Continuing to use Italy Lions after a change means you accept the updated Terms; if you do not accept them, stop using the platform and delete your account.

22. Governing law, and how to contact us

These Terms and your use of Italy Lions are governed by Italian law, and the courts of Italy have jurisdiction. If you are a consumer, this does not remove any protection you have under the mandatory law of the country in which you live, and it does not prevent you bringing proceedings where the law entitles you to.

If a provision of these Terms is found to be invalid or unenforceable, the rest continues to apply. Our not enforcing a term on one occasion does not mean we give it up.

Contact. Write to info@italylions.com — the only mailbox Italy Lions operates. Operator details are in the Legal Notice.

These Terms do not guarantee compliance with Italian law. They are the platform's own rules, written to describe honestly how Italy Lions actually works.

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See also the Community Guidelines, the Privacy Policy, the Cookie Policy, the Event & Ticket Terms and the Legal Notice.